Effective Date: 2025 Business Name: CGH Group Business Address: 17302 House Hahl Rd #202, Cypress, Texas, US, 77433 Business Phone: +1 346-485-4666 Business Email:[email protected]
1. Introduction
This Privacy Policy explains how CGH Group (“we,” “us,” or “our”) collects, uses, stores, and shares personal information for appointment confirmations, reminders, marketing, and promotional communications. By engaging with our services, you agree to the terms of this Policy.
2. Information We Collect
We may collect the following personal information:
Appointment Details: Scheduled dates, service preferences, communication history.
Marketing Preferences: Opt-in status for promotional messages.
Device/Usage Data: IP address, browser type, interaction with emails or SMS (where applicable).
We do not knowingly collect information from children under 13.
3. How We Use Your Information
We process personal information for the following purposes:
Sending appointment confirmations, reminders, and service notifications.
Sending promotional offers, updates, and marketing communications (only where legally permitted).
Improving our services, messaging, and customer experience.
Meeting legal or regulatory requirements.
We do not sell personal information.
4. Legal Bases for Processing (GDPR)
If you are located in the EU/EEA, we process personal data under the following lawful bases:
Consent: For promotional or marketing communications.
Legitimate Interest: For appointment-related communications necessary to provide requested services.
Legal Obligation: When required by applicable laws.
You may withdraw consent at any time.
5. Your Privacy Rights
GDPR Rights (EU/EEA Residents)
You may request to:
Access, correct, or delete your data
Restrict or object to processing
Request data portability
Withdraw consent
File a complaint with a supervisory authority
CCPA Rights (California Residents)
You may request to:
Know the categories and purpose of data collected
Access and delete your personal information
Opt out of data sales (we do not sell personal information)
Exercise your rights without discrimination
To submit a request, contact us using the information below.
6. Data Sharing
We may share personal information with:
Service Providers: Messaging platforms, appointment systems, analytics tools, and marketing services assisting in service delivery.
Legal Authorities: If required to comply with applicable laws or protect our rights.
All service providers are contractually obligated to protect your information.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy or as required by law.
8. Data Security
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure. No system is completely secure, but we follow industry-standard protection measures.
9. International Data Transfers
If personal data is transferred outside your jurisdiction (including transfers from the EU to the U.S.), we use legally approved mechanisms such as Standard Contractual Clauses or equivalent safeguards.
10. Opt-Out Options
You may opt out of promotional communications at any time by replying “STOP” to SMS messages or using the unsubscribe link in emails. Appointment reminders and essential service messages may still be sent as part of providing requested services.
11. Contact Us
To ask questions or exercise your privacy rights, contact us at:
CGH Group Email: [email protected] Phone: +1 346-485-4666 Address: 17302 House Hahl Rd #202, Cypress, Texas, US, 77433
